Frequently Asked Questions

Frequently Asked Questions

We understand that you may have some questions regarding our E-Waste removal services, pricing, cancellations, and more. This FAQ section aims to provide you with clear and concise answers to address any concerns you may have. Take a moment to browse through our frequently asked questions below to find the information you’re looking for. If you don’t see your question answered, please feel free to reach out to us directly. We value your interest in our services and are here to assist you every step of the way.

TV Savior is an e-waste removal service specializing in the collection and disposal of unwanted electronics. We offer a hassle-free and eco-friendly solution for getting rid of your old TVs and other electronic devices.

An E-Waste Box is just large cardboard moving box, with dimensions of (18 inches by 18 inches by 24 inches). Putting your E-Waste in a cardboard box makes it easier to transport and handle the E-Waste effectively. Alternatively, plastic totes that are comparible in size may also be used.

Our Doorstep service is designed for customers who can get their e-waste outside their front door. Simply schedule a pickup through our online platform, and our team will arrive at the agreed-upon time to collect your e-waste from your doorstep.

No worries! We also offer a full-service option where our professional team can come inside your home to remove the items. Please note that the pricing for full-service pickups may vary due to the additional effort involved.

Simply use our easy online booking portal and schedule your service in 4 simple steps.

We accept a wide range of electronics, including televisions, computer monitors, laptops, tablets, smartphones, printers, gaming consoles, and more. If you’re unsure whether we accept a particular item, check out our E-Waste Guide for a full list of what we remove.

Yes! We’re committed to environmentally responsible practices and recycling methods. We work in partnership with Strong Junk Removal, a top rated local company with a reputation for reliability and eco-friendly practices. They will fulfill all pickups, ensuring that your unwanted electronics are disposed of safely and responsibly.

We offer guaranteed pricing for all our services, so you won’t encounter any unexpected fees or charges. Our prices vary depending on the items we pickup. Check out our instant pricing page for more information.

Yes! We offer price lock vouchers that allow you to plan ahead and lock in great prices in the event we change our rates.

We proudly serve the following areas:

  • Chandler
  • Phoenix
  • Scottsdale
  • Mesa
  • Tempe
  • Apache Junction
  • Gilbert
  • Ahwatukee
  • Queen Creek

We pride ourselves on offering an affordable, reliable, and eco-friendly service that takes the hassle out of e-waste disposal. Our team is committed to providing outstanding customer service and ensuring a seamless experience from start to finish.

Yes, we kindly ask that you prepare your electronic devices for pickup. This involves removing any personal data or sensitive information, and ensuring the items are easily accessible for our team during the pickup.

Once you schedule a pickup with TV Savior, our reliable team will arrive at your designated location within the time window you selected. We will handle all the heavy lifting and transportation, ensuring your electronic devices are safely collected and transported for recycling.

At TV Savior, we prioritize responsible e-waste recycling. After pickup, your electronic devices are taken to certified recycling facilities. These facilities adhere to strict environmental standards, ensuring that the components are properly recycled or disposed of to minimize any negative impact on the environment.

Absolutely! At TV Savior, we’ve designed our service to be completely automated and hassle-free for you. Once you book your pickup, you will receive a confirmation for your appointment. During the checkout process, make sure to provide your cellphone number, as this will enable you to receive time-sensitive notifications.

With our convenient notification system, you will receive appointment reminders to help you stay organized. You will also be notified when our team is in route to your location for pickup, ensuring you are prepared. Finally, once the pickup is completed, you will receive a notification confirming that your electronic devices have been successfully collected. Rest assured that our system keeps you informed every step of the way, allowing you to receive real time updates of the progress of your pickup so you can  stay up to date on the status of your pickup.

Yes, we have straightforward and affordable pricing for our e-waste removal service. The cost may vary depending on the type and quantity of electronic devices you wish to dispose of. Please visit our instant pricing page for a for straightforward pricing.

We are here to help! If you have any additional questions or require further assistance regarding our e-waste removal service, please feel free to contact us using our contact form. We are dedicated to providing you with the information and assistance you need to make responsible e-waste disposal easy and convenient.