TV Savior is a fully online TV and e-waste pickup service for the East Valley and Phoenix area — no phone calls needed to book. We’re locally owned, not a national franchise, and every pickup is fulfilled by Strong Junk Removal, a top-rated local crew, so your old electronics are in good hands from booking to recycling.

What services do you offer?

Curbside and full-service pickup of TVs and household e-waste: flat screen, CRT, analog and projection TVs, computer monitors, small appliances, tower speakers, ceiling fans and boxed e-waste. Not sure which fits your situation? Check the Services panel or just book online.

What areas do you serve?

We serve Chandler, Gilbert, Mesa, Tempe, Queen Creek, Phoenix, Ahwatukee, Apache Junction and Scottsdale. Tap ‘Service Area & Map’ to see the full list. Bookings outside these cities are cancelled and refunded.

What items can you remove?

Flat screen TVs (LED, LCD and plasma), CRT and analog TVs, projection TVs, CRT and flat screen computer monitors, small appliances (mini fridges, microwaves, toaster ovens), tower speakers, ceiling fans, and E-Waste Boxes filled with smaller electronics like laptops, phones, printers, game consoles, cords and cables. Select exactly what you need in the booking form and watch your price update in real time.

Do I need to wipe my devices first?

Please do. Sign out of your accounts and wipe or remove the hard drive from computers, phones and tablets before pickup. Once items are collected they go to recycling and we can’t retrieve anything left on them.

What is Full-Service TV & E-Waste Removal?

With Full-Service, you don’t lift a finger. Our crew comes inside and carries your TV or electronics out — upstairs, back bedrooms, tight hallways, wherever they are — and hauls them away. Wall-mounted TVs need to be taken down before we arrive.

What is Curbside Pickup?

Curbside is our most affordable option. Set your items in front of your garage or in your carport by 5 AM on pickup day and we’ll grab them from there — no one needs to be home. In an apartment or condo? Use your carport and note the carport or parking space number in the Additional Details field when booking.

How is pricing determined?

Pricing is based on the items you select. Each item has a first-unit price and a lower price for each additional one, starting at $40 for a TV. Full-Service adds $30 to your order. There’s a $40 minimum on every booking, and a flat $4.50 service fee applies to every order, shown clearly in your total before you book.

Can I get an estimate before committing?

Yes — our online booking shows your exact price in real time as you build your order, so there’s never a surprise. Just select your items and watch the total update as you go.

What is an E-Waste Box?

A standard large moving box (about 18×18×24 inches) or a similar plastic tote filled with smaller electronics — laptops, phones, cords, keyboards, chargers and the like. Boxing loose e-waste makes it faster to collect and easier to recycle responsibly.

What if I have a lot of electronics?

We’ve got you. Add every item to the same booking — each additional unit is priced lower than the first. For a garage or office clean-out bigger than a normal booking, send us a message through the inquiry form for a custom quote.

What forms of payment do you accept?

We use secure online payment only — enter your card at checkout and you’re charged when you book, so there’s nothing to settle in person. We don’t accept cash, check, or any in-person payment.

Are there any hidden fees?

No hidden fees — what you see in your total before you book is exactly what you pay, including the flat $4.50 service fee. The only add-ons are Full-Service, stairs (+$20) or disassembly (+$20) if they apply, all shown before you confirm. Worth knowing: cancelling the same day as your pickup carries a $20 fee, and curbside bookings where items weren’t placed out carry a $45 trip charge — both non-refundable.

How do I book a pickup?

Tap “Book Now,” choose your items and service type (curbside or full-service), then pick your pickup day and window. It takes about two minutes online — no calls needed.

Is booking online really the only way?

Yes — TV Savior is a fully online service. Booking, pricing and payment all happen on our website in about two minutes. Have a question first? Send us a message through the inquiry form and we’ll get back to you quickly.

TV Savior is a fully online service, so booking and support both happen through our website. Our number, (480) 631-2000, is an automated line only — there’s no live agent to pick up. For questions, changes or support, use the inquiry form or email info@tvsavior.com and we’ll respond within 24–48 hours.

How far in advance should I book?

Our schedule fills up quickly, especially on weekends. We recommend booking as soon as you know your date — but we often have next-day availability, so don’t hesitate to book on short notice.

Do you offer next-day service?

Yes, when the next day is a pickup day. Pickups run Monday, Wednesday and Friday for both Curbside and Full-Service.

What time windows are available for pickup?

Curbside pickups run on a flexible 5AM–5PM window since there’s no need for anyone to be home. Full-service pickups get a choice of 8AM–12PM or 12PM–4PM, with a 30-minute heads-up text before we arrive.

Do I need to be home during the pickup?

For curbside, no — just set your items out by 5 AM and we’ll take it from there. For full-service, someone needs to be home to let our crew in and show them what’s going.

What if I need to reschedule or cancel?

Life happens — use the inquiry form to let us know as early as possible and we’ll get you rescheduled. Please note: cancellations made the same day as your scheduled pickup carry a $20 fee, and curbside bookings where items weren’t placed out for pickup carry a $45 trip charge — both non-refundable. The more notice you give us, the easier it is to avoid either.

How will I know when the crew is on the way?

For full-service pickups, you’ll get a text about 30 minutes before we arrive. For curbside, just have your items out and ready by 5 AM on pickup day.

What if my TV is inside the home?

That’s exactly what Full-Service is for — our crew comes in and carries it out, wherever it is in the home. Please have wall-mounted TVs taken down before we arrive.

Will there be any damage to my property?

Our crew takes care navigating tight spaces, doorways, and stairs, and works to protect your floors and walls throughout the pickup.

Yes. Pickups are fulfilled by Strong Junk Removal, our locally owned pickup partner, who is fully insured — so your property and the crew are covered throughout the job.

What happens to my electronics after pickup?

Everything we collect goes to responsible e-waste recycling. Electronics are broken down so metals, glass and plastics can be recovered, and hazardous components like leaded CRT glass and circuit boards are handled properly instead of ending up in a landfill.

Is TV Savior eco-friendly?

Yes. Electronics are one of the fastest-growing waste streams, and many contain materials that shouldn’t go in the trash. Every TV Savior pickup is routed to recycling, which keeps those materials out of Arizona landfills and puts reusable parts back to work.

Terms of Service

TV Savior
Effective Date: October 1, 2026
Phone: (480) 631-2000 (automated line — see Section 3)
Email: info@tvsavior.com

Please read these Terms of Service carefully before using our website or booking our services. By accessing our website or scheduling a pickup, you agree to be bound by these terms.

1. Services

TV Savior (“we,” “us,” or “our”) is an online TV and e-waste pickup service serving Chandler, Gilbert, Mesa, Tempe, Queen Creek, Phoenix, Ahwatukee, Apache Junction and Scottsdale, Arizona. Services include curbside and full-service pickup of flat screen, plasma, CRT, analog and projection TVs, computer monitors, E-Waste Boxes of smaller electronics, small appliances, tower speakers, and ceiling fans. We are a TV and e-waste specialist, not a general junk removal company. Every pickup is fulfilled by Strong Junk Removal, a locally owned and insured pickup partner. You must be at least 18 years old to book a pickup.

2. Service Area

We serve Chandler, Gilbert, Mesa, Tempe, Queen Creek, Phoenix, Ahwatukee, Apache Junction, and Scottsdale. The booking form only accepts addresses in these areas. We reserve the right to decline or cancel and refund any booking outside our service area.

3. Fully Online Service

TV Savior is a fully online service. Booking, pricing, and payment all take place through our website — there is no phone-based booking or live customer support line. Our phone number, (480) 631-2000, is an automated line only. For any questions, changes, cancellations, or support, please contact us through our website’s inquiry form or by email at info@tvsavior.com.

4. Booking, Pickup Days, and Time Windows

Bookings are made exclusively through our online booking form. Available pickup days and time windows are shown in the booking form (currently Monday, Wednesday, and Friday) and may change from time to time.

Full-Service: choose a morning (8AM–12PM) or afternoon (12PM–4PM) window. Someone must be home to let our crew in. We will text you about 30 minutes before we arrive.
Curbside: pickups happen anytime between 5AM and 5PM. Items must be outside — in front of the garage or in your carport — by 5AM on your pickup day. No one needs to be home.

Your booking is confirmed only after payment is completed. We may reschedule an appointment because of weather, safety, crew availability, or other circumstances outside our control, and we will notify you as early as possible. If a new date does not work for you, you may cancel for a full refund.

5. Pricing

Prices are calculated by our booking system from the items, quantities, service level, and add-ons you select. Each item has a first-unit price and a lower price for each additional unit of the same item; TV pickup starts at $40. Full-Service adds $30. Every booking is subject to a $40 minimum and a flat $4.50 service fee. For Full-Service bookings, stairs and disassembly are $20 each. Before you pay, we show your guaranteed total, and that is the amount charged. Prices shown in the booking form and your order confirmation control over any other price. We do not accept coupon or promotional codes unless we issue them to you in writing.

6. Accurate Booking Information

Your price is based on the information you provide. If, at pickup, the items, quantities, sizes, location, stairs, or disassembly differ from your booking, we may either (a) remove only the items you booked, or (b) with your approval before the extra work begins, remove the additional items or complete the additional work and charge the difference at our published prices through a secure payment link. We may cancel and refund any booking whose price was altered, bypassed, or calculated incorrectly because of a technical error or misuse of our website, and offer to rebook it at the correct price.

7. Payment

Payment is collected online, in full, at the time of booking through our secure checkout. Card payments are processed by Stripe. We do not accept cash, check, or any form of in-person payment. We do not store your full payment card information on our servers; all payment processing is handled by our payment provider and is subject to its terms and privacy policy.

8. Tips

Tips are optional, chosen at booking, and intended for the crew that completes your pickup. If your pickup is cancelled, your tip is refunded.

9. Cancellations, Rescheduling, Trip Charges, and Refunds

To cancel or reschedule an appointment, please contact us through our inquiry form or by email as far in advance as possible.

Before your pickup day: you may cancel for a full refund or reschedule at no charge.
Same-day cancellations: a $20 cancellation fee applies to any cancellation made on the day of your scheduled pickup.
Curbside trip charge: for curbside bookings, a $45 trip charge applies if your items are not placed out and ready for pickup by the start of your scheduled window.

The cancellation fee and trip charge are non-refundable. Any remaining balance is refunded to your original payment method. Refunds typically appear within 5–10 business days, depending on your card issuer.

10. Items We Cannot Remove

We cannot remove hazardous materials, including loose or leaking batteries, chemicals, paint, or fuel-powered equipment, or any item prohibited by applicable law or local disposal regulations. If our crew finds a prohibited or unsafe item at pickup, that item will be left in place and we will contact you about any refund due for items we could not remove. We reserve the right to decline any item we determine to be unsafe or otherwise prohibited.

11. Text Messages

If you check the SMS consent box when booking, you agree to receive text messages from TV Savior about your pickup, including booking confirmations, reminders, crew-on-the-way alerts, reschedule notices, payment links, and receipts. Message frequency varies by booking. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of purchase. Carriers are not liable for delayed or undelivered messages. We do not sell or share your mobile number or text-messaging consent with third parties for their marketing purposes. See our Privacy Policy for details.

12. Property Access and Damage

By booking our service, you authorize our crew to access the areas of your property necessary to complete the job. Our crew takes reasonable care when navigating your property, including protecting floors, walls, doorways, and landscaping. Any claims of property damage must be reported to us within 24 hours of service completion.

13. Customer Responsibilities

You are responsible for ensuring that items to be removed are legally yours to discard or that you have authorization to have them removed. You agree to provide accurate access information, including gate codes, unit numbers, and any special instructions (such as carport or parking space numbers for apartment/condo curbside pickups), at the time of booking. TV Savior is not liable for items removed in error based on customer-provided instructions.

14. Recycling and Personal Data

Items we collect are routed to responsible e-waste recycling, where materials are recovered and hazardous components are handled properly. You are responsible for removing or erasing personal data from computers, phones, tablets, and other devices before pickup; once collected, items cannot be retrieved and we are not responsible for data left on them.

15. Insurance

Pickups are fulfilled by Strong Junk Removal, our locally owned pickup partner, who is fully insured. Your property and our crew are covered throughout the job.

16. Limitation of Liability

To the fullest extent permitted by Arizona law, TV Savior shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to our services or your use of our website. Our total liability to you shall not exceed the amount you paid for the service in question.

17. Indemnification

You agree to indemnify and hold harmless TV Savior, its owners, employees, and contractors from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your use of our services or violation of these Terms.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Maricopa County, Arizona.

19. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms. The Terms in effect when you book apply to that booking.